Chomper Stomping
jQuery/JavaScript/CSS 3/HTML 5, Java/PHP/Python/ActionScript, Git, Chrome/Firefox Extensions, Wordpress/Game/iPhone App Development and other random techie tidbits I've collected



Software

February 15, 2010
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Mozy Resolution

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Written by: Christopher McCulloh
Tags: ,

About a week ago I talked about trying to download my Mozy account and get a refund after being unable to make a complete backup for over two months.

I just got this e-mail:

Hello Christopher,
I have processed the refunds and reverted you to a free account.

If you don’t need any more help on these tickets, I will close them for you.

Let me know if you have any questions.

Sincerely,
Bruce McMullen
[e-mail redacted by blog author]
L2 Mozy Support Technician
Mozy Support is available 24/7
My Schedule: Mon – Fri 12:00pm – 8:00pm MST
Mozy, from EMC

Checked my bank account and sure enough, there was the money! Logged into my Mozy account and sure enough it was downgraded. Nicely done Mozy! I’ll keep you in mind next time I’m thinking about trying online backup…



About the Author

Christopher McCulloh
E-Commerce developer at Finish Line Co-Author of HTML, XHTML and CSS All-in-one Desk Reference for Dummies Graduated from IU with a Bachelors of Media Arts and Science and a Certificate in Applied Computer Science. Tech Editor for Building Facebook Applications for Dummies and Building Websites All-in-one for Dummies 2nd Edition. Creator and maintainer of the Status-bar Calculator Firefox Extension Three years professional experience in Java E-Commerce Development and four years professional experience with PHP for a combined total of seven years professional JavaScript/HTML/CSS experience
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